The December holiday season is time for many things. However, one of the newest and most time consuming rituals is playing tech support for the parentals. I'm in day 3 of my battle against some nasty virus/adware/spyware.
Anti-Virus + SpyBot + AdAware took care of a whole bunch of things.
I then won my battle with Trojan Downloader.Agent.P.5. When using AVG Free Edition on my parents' computer, it found the virus, but couldn't delete it. By scouring the internet and using a slight modification to documented techniques (renamed the dll in safe mode, then my AV software cleaned it out on reboot), I was able to dispatch this one.
Then I won against Kalvsys. I had to boot into safe mode and delete all the files out of my system32 directory.
Now I've got VX2 on my hands. This bugger is pretty damn hard to kill. AdAware didn't work, as it keeps coming back. The AdAware plugin doesn't work either.
